Contact Us – Callan Candles

Contact Us

You can contact us using the email address below. If your question is in regards to a recent order, please try our FAQ page first, as the answer will likely be there. Please note that as we are a small business, we are unable to have an office phone.

Click HERE for FAQ page.

Response time is 24-48 hours, Mon-Fri, 8:30-16:30

  • hello@callancandles.com

Customers Are Family

5-star rated customer service.

Easy Returns

Easy returns on all unused products. Simply send them back to us.

Tracked Delivery or Click & Collect

Free click and collect. Fully tracked service, free on orders over £30 or £2.95 for everything else.

Secure Payments

All payments are 100% secure and protected. Lots of ways to pay.